Privacy policy

Privacy Policy

This Privacy Policy entails the details of our collection, use and disclosure of
information, including your personal information, within Neown.

This Policy specifically governs the usage of information collected by us from our
Customer/Users of the www.Neown.com “Platform” and any associated mobile sites,
applications, and/or any other services provided by us on the website, which can be
accessed thereof. This Policy should be read in conjunction and together with the
Terms of Use available on the Platform.

Your viewing or browsing of our content or your use of our services offered on our
Platform is construed to mean that you consent to our collection, storage, processing
of your Personal Information or Sensitive Personal Information or Information in
accordance with this Privacy Policy and you consent to the terms and conditions of
this Privacy Policy. You agree to be bound by the terms of this Privacy Policy.

1. Collection of Information
We receive and store information about you, such as:
Provided By You: The following are collected, as you provide us with:
- Your name, e-mail address, address, postal code, inclusive of payment
methods, and, telephone number.
- Certain other information like your choice to provide further information
pertaining to preferences, account settings, reviews, ratings, or any other
information provided to us through our service, or elsewhere.
As Collected Automatically: The following are collected about you, your use of our
service, the devices used to access our service [internet enabled compatible devices].
This information includes the following:
- Your activity on the Platform, which would include your search history, your
search inputs, services or products viewed over the Platform, visits and the
time stamps;
- Device IDs and other unique identifiers like IP address, browser type, version,
network service provider details;
- Device and software characteristics including types and configurations,
connection information, statistics on page views, URLs with time stamp;
- Your interactions with our customer support via various support channels like
e-mails, messages;
- Service support and transaction history;
- Information collected by cookies, and other technologies, also including
advertisement data, etc.

2. Use of Information Collected by Us:
In order to provide you with the services of the Platform and offer you enhanced use
of the features of our Platform. We use your information to:
- Process your registration, and provide you with your login account details;
- Process your orders and payments in respect of our services;
- Provide you with regional content, customized and personalized viewing
options, recommendations on videos, movies, etc. which you may like to
watch;
- Perform analytics and customer research, to improve our service, including the
user experience and the interface;
- To offer you certain types of services, free trials, and other applicable offers
based on your eligibility.
- To offer you relevant contextual advertisements wherever applicable.

3. Sharing and Disclosure of Information
While the Platform is the recipient of your Personal Information or Sensitive Personal
Information, we may allow access of this information to various 3rd parties with
whom Neown, has direct legal and confidentiality binding and such data shall stay
with them only for limited purpose and period for the processing and storage of
information, provision of account to you, provision of customer support, content
development and delivery, and other purposes as identified in the Use of Information
Collected By Us section to this Policy.
We also engage various service providers to perform services on behalf of us enabling
us to provide you services better. Such services may include, communications,
advertising, infrastructure and IT, payment gateways processing payments, customer
support, data analytics, conduct customer surveys, geo tagging/ location based
content. It is our constant endeavor to ensure that such service providers adhere to a
similar standard of data protection and security that we have agreed to under this
Privacy Policy. At times, when we offer promotional offers in collaboration with third
party entities, we will not be responsible for the privacy practices of such third party
entities.
Neown, and our service providers may be required to disclose and otherwise use your
personal and other information where we or our service providers reasonably believe
that there exists the need to disclose to
- Meet or satisfy any applicable law, regulation, governmental request, or, legal
process;
- Enforce the agreed Terms of Use;
- Address and investigate any illegal activities, which may also include financial
frauds, any security or technical issues;
- Protect itself against any harm, misuse, of the property or safety of its users
and the public, as required or permitted by law.


In the event where there is any restructuring, reorganization, merger or sale, or any
other transfer of assets, we shall transfer such information, including your personal
information, subject to an agreement by the other party in respect to your personal
information in a manner which is consistent with this Policy.
Where you use any social plugin or social media application operated by other social
media networks, you shall be subject to the terms of use and privacy policies of such
entities themselves.4. Interaction with Other Applications, Platforms
You may be using other third party platforms, to access our services, which may have
policies pertaining to privacy which may be different from ours. While you may use
mobile devices, gaming systems, smart TVs and other such enabling devices to access
our services, it is noteworthy that these have independent privacy policies, terms of
use, which we recommend you read very carefully.

5. Cross Border Transfers
In our sharing of your information outside of the European Economic Area and any
other region with specific and comprehensive data protection laws, we will ensure
that your information is transferred only in accordance with this Privacy Policy and as
may be prescribed and permitted by the laws applicable thereof.

6. Your Rights and Your Preferences
We retain information as required or permitted by the applicable laws or regulations,
including to retain your choices and preferences, for billing purposes, and to meet and
fulfill other requirements as specified in this Privacy Policy. Reasonable measures are
made to destroy or to remove identifiers in a secure manner when it is no longer
required to be retained with us.
If you no longer wish to receive certain communications from us via e-mail,
messages, you can unsubscribe to the same by clicking on the unsubscribe option in
the e-mail communication received from us. Please note that you cannot however,
unsubscribe to service related correspondence made by us to you, such as messages
regarding your transactions, subscriptions. You can also choose not to receive any
push notifications, as may be enabled on your devices; this can be done through your
device settings.

7. Data Security
We understand that we must safeguard your personal information available with us.
We employ reasonable technical, organizational, logical, physical, administrative
measures to protect your personal information against any unauthorized access,
modification, or, use.

8. Children
You must be 18 years of age or older to subscribe to our services. In jurisdictions,
where the age of majority is older than 18, in such case, you must satisfy such
requirement to become a member. Any individual under the age of 18 utilizing the
service, may do so only with the strict involvement, supervision and approval of a
parent or a legal guardian.

9. Cookies and Advertising
We and our service providers use cookies and other technologies, such as web
beacons, as well as several advertising identifiers for several purposes. This is done to
understand the users better and offer you with tailored marketing and advertising
services. If you do not consent to the use of cookies, use of similar technologies by us,
you may at any time adjust your browser settings and delete or disable such cookies.
However, this may result in the absence of tailored or user interest based
advertisements.

10. Changes in Privacy Policy
We may update this Privacy Policy from time to time. Your continued use of our
Platform constitutes your acceptance of our Terms of Use and this Privacy Policy. We
encourage you to review this section periodically to review any changes made. If you
do not wish to accept any changes made to this Privacy Policy, you may cancel your
use of our services.

11. Linking to other mobile app/sites
Neown is not responsible for the privacy practices or the content of any other mobile
app/websites for which links may be provided on the mobile app/Site or which
provides links to the mobile app/Site. By clicking on a link, logo or other such items,
or using certain services available on the mobile app/Site, the User may no longer be
on the mobile app/Site and in such circumstances the privacy policy (if any) of such
other mobile app/website shall apply. Neown encourages Users to read the privacy
policy/ statement of such other mobile app/websites.

12. Advertisements
We use third-party advertising companies to serve ads when you visit our mobile
app/Site. These companies may use information (not including your name, address,
email address, or telephone number) about your visits to this and other mobile
app/Site in order to provide advertisements about goods and services of interest to
you.

Grievance Officer:
In accordance with Information Technology (Reasonable Security Practices and
Procedures and sensitive personal data or information) Rules, 2011 the name and contact details of Grievance Officer at contact@neown.in . Any correspondence marked
to any other id or the contact details provided herein shall not be treated as a valid and
binding communication for the purpose of this Privacy Policy.