Currently, we only deliver books all over India. 

Delivery is free within Mumbai, Thane, Navi Mumbai, and Mira-Bhayander. 

Outside Mumbai: There is an additional delivery charge for Book Library deliveries outside Mumbai. 

(Toy Library is only operating in Mumbai as of now) 

Step 1: 📚🧸You can subscribe to any plan from our website. 

Step 2: 📲Download the neOwn app to select your books or toys. 

Step 3: 📦Books/toys will be delivered and the pickup and exchange will happen after maximum 30 days

Step 4: 🔁Finally you return and repeat the same for all the following months of your subscription!

Once you have subscribed, you can download our app📲 from which you can select the books or toys 📚🧸

You can select any books/toys of your choice, and in case you are not sure what to pick we have a book expert in-house who can help you out if needed 💖

📲 neOwn App Link: 

🔗 Android: https://play.google.com/store/apps/details?id=com.neown 

🔗 Apple: https://apps.apple.com/in/app/neown/id6483860525 

If the damage is minor and can be repaired by us, there will be no additional charge to you.

If the damage is major such that it cannot be circulated anymore, or if the item is lost/misplaced, we will charge you 40% of the MRP of the item (and you can keep the item).

neOwn trusts moms to take the utmost care of items so that we can all collectively enjoy them!

No, there is no deposit or registration fee. 

You can choose your books/toys! If you require any help with selection, you can take recommendations from our in-house book expert. 

Our app asks for all these details to create a profile for your child. 

Once you subscribe to any plan, you have to log in to our neOwn App to select your books or toys. 

Before you can view the catalog on the app, you have to enter all your child’s details - including their age, so that we can provide an age-appropriate catalog for them. 

Our process to ensure the books & toys are hygenic and in good condition: 

• All toys are cleaned by our team before and after they go to or come back from any customer to ensure they are 100% sanitary
• ⁠⁠We also clean board books to ensure they are 100% sanitary 
• ⁠We do a thorough check of all books & toys twice - once after they have come back from customers and the second time before they are going to another customer 
• ⁠⁠If any books or toys are of bad quality we don't circulate it among customers anymore

Once you are done reading the books or playing with the toys, you can select ‘Done Reading’ or ‘Done Playing’ on our app. Then you have to select your next set of books or toys. Once the next set is confirmed, our team will schedule a delivery for the new items and a pickup to return the old products. The return process is as follows: We’ll send our delivery partner directly to your doorstep for the pickup of the items. You’ll be notified of the timelines, and you can keep the items packed for when it's time for the pickup.

No, your 30 days will start after the books/toys have been delivered to you. 

Once you subscribe, you have to download our app to select your books or toys. After selection, they will be delivered in 2-5 days within Mumbai and 4-8 days outside Mumbai. 

Your 30 days start from the day when the books/toys are delivered.

Yes! We also have a limited collection of books in Hindi, Marathi, and Gujarati. 

Yes! We also have a limited collection of books in Hindi, Marathi, and Gujarati.